Shipping & Returns
EXCHANGE, REFUNDS, AND, RETURNS POLICY.
The process is simple:
1. Email us support@thishomely.com.
2. Make sure to include the product reference number
3. Our team will respond with feedback on your return.
Please note, shipping costs may apply depending on the shipping method.
Returns will be processed within 15 to 30 days, based on the supplier, as long as:
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All items are in perfect condition and in their original packaging.
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Safety seals are intact and all labels are retained.
Refunds:
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A refund will be processed once we receive the product and complete the inspection.
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Our team will keep you updated on the return and refund status.
Exchanges:
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Not all products for an exchange Please reach out to our team to check the eligibility of the product want to exchange.
SHIPPING POLICY
Shipping times vary based on your location relative to your supplier's product. Free shipping may be available depending on the product or the total amount at checkout.